Good tech. Great people. Right here — in your pocket.
The Bay IC app is your repair companion: book service, request quotes, see promotions, manage TechCare, and securely check on your repairs. It runs in your browser on any phone, so there's nothing to download from an app store.
Six things you'll never have to call about again.
Live repair status
Look up your ticket any time and see exactly where your device is — checked in, diagnosed, waiting for your approval, in repair, ready for pickup. TechCare members get an update at least every 24 hours.
Approve repairs with a tap
When the diagnosis is in, you get your price. Approve it with a tap and we get to work. Decline and you only owe the diagnostic.
Book a repair
Pick your device, tell us what's wrong, choose a time. Booking ahead means your part is pulled and a tech is waiting when you walk in.
Book nowRequest a quote
Not sure it's worth fixing? Describe the problem and we'll text you a quote — usually within the hour during shop hours.
Promotions and event codes
Member-only deals, seasonal specials and codes from events like the Castro Valley Fall Festival all live in the app — no digging through email.
Manage your TechCare plan
See what your plan includes, use your member perks — free diagnostics, tempered glass, virus scans, on-site visits — and upgrade when your household grows.
Add it to your home screen
The app installs like a regular app — it just skips the app store.
- iPhone: open app.bayic.us in Safari → tap Share → "Add to Home Screen"
- Android: open app.bayic.us in Chrome → tap the menu (⋮) → "Add to Home screen" or "Install app"
- Desktop: open it in Chrome or Edge and click the install icon in the address bar
Rather not install anything?
You can still check on a repair from any browser. Go to the status portal, enter your ticket details, and you'll see live updates and approve work — the same portal the app uses.
Open the status portalOpen the Bay IC app.
Book, quote, track, approve — right here.